I had this happen today. All of my personal instructions whipped out. Some chats within projects gone. Even my name that I legally changed 2 years ago reverted back to how it was before legally changing. Serious data corruption somewhere. I’m also a paid user and nothing like this has ever happened. I have GPT on 3 computers and my phone.
yeah same here 9 Feb 2026. it can’t even access to the memory saved. i checked it and all of the memories are still there. hopefully it gets fixed soon.