chatGPT page loads my PC to the burning point!

I am a chatGPT Plus user (web development).
I’ve reported this issue recently - but got no response and no help.
I have a terrible problem that makes using chatGPT nearly impossible!!!

I use Linux Mint on fanless industrial office PC box, passively cooled with case-radiator.

The problem is:
When I ask chatGPT a question - it goes into thinking mode and its response is due in a while.
While I’m waiting for its response the load on my computer increases beyond all thinkable limits and it starts heating to the point when it will burn out - but I close chatGPT page when the temperature reaches 90+ grads C. The max temperature I’ve seen on my CPU is 101 C!

Without chatGPT I can open any number of pages in any browsers, use any apps in any way - the system load usually hardly reaches 50%.

What is openAI doing with HTML generation?!
Why is it necessary to load my PC to the burning point??!
Please help!!!
Ask them to look into my problem!

The bug reporting applet in my chatGPT page does not work - its spinner spins endlessly and it freezes.
I already had sent my inxi report.

Hey vstadnichenko, welcome back!

That's definitely inconvenient. The AI model itself runs on OpenAI's servers, so your computer is primarily responsible for rendering the ChatGPT interface. Based on what you described, this could be related to your browser's renderer or GPU process, hardware acceleration, a browser extension, corrupted site data, or a browser-specific compatibility issue on Linux.

Also, if your system temperature is approaching or exceeding the operating limits specified by your CPU or computer manufacturer, it's a good idea to stop the test.

To help narrow this down, could you try the following?

  • Start a brand-new ChatGPT conversation and submit a short prompt.
  • Repeat the test in an incognito/private window with all extensions disabled.
  • Test ChatGPT in a different browser.
  • Clear the site data for chatgpt.com.
  • Temporarily disable or enable your browser's hardware acceleration setting, restart the browser, and test again.

Avinash

Thank you for your response!
I have disabled HW acceleration already.
I use Google Chrome. Firefox is a tiny bit better - but I prefer Google Chrome as more convenient.

The problem is on openAI’s side.
They didn’t separate their inner processes from the HTML page - and those processes are heating my computer.
The bad architectural decision in HTML generation on openAI’s side - that’s the problem.
It looks like they don’t care and won’t fix it.
OK

I’ve started a new chat session and I see nearly the same temperatures! So the increasing temperatures mean that you should close the chat tab and reopen it in 5 minutes!

And the bug-reporting box in the Help section does not work. It starts with trying to take the screenshot - why??? I didn’t ask it to! And immediately freezes with the spinner spinning endlessly.

Thanks for confirming.

I'm curious whether this behavior is tied to the device or the account. Could you try the following?

  • Sign in to a different ChatGPT account on the same Linux Mint PC and check whether you see the same CPU usage and temperature increase. This seems less likely, but it's worth ruling out.
  • If you have access to another Linux computer, sign in with your current ChatGPT account and see whether the issue can be reproduced there.

Please stop the test immediately if the device temperature starts approaching an unsafe level.

Avinash