Hello …
Since 19 Aug Evening i can’t upload any attachments to my chatgpt plus add in of excel once i do it logs me out immediately to the screen of continue with chatgpt … i’ve tried many things include changing the network, removing cache , reinstalling the add in and so on … i really tried many things and also i’ve tried to attach from other accounts but it still the same … everything is fine and all tasks are good until i attach something and then it logs me out … me and my work totally broken since that … Help Please
Welcome to the community @legendaryelko,
Since you’ve already tried changing networks, clearing the cache, reinstalling the add-in and testing other accounts, it might be worth contacting OpenAI Support so they can investigate this further. You can contact them through Help.
Hi @legendaryelko! Thanks for reporting this.
Just wanted to check if you're still running into this issue. If so, does it happen with all file types or only certain ones, like .xlsx or .xls? Also, does the add-in log you out right after selecting a file or when the upload starts?
-Basil