ChagtGpt app Only not connecting to Internet on Windows

[EricGT]

For those posting that they have the same problem as the OP, please be sure to check this one

Windows desktop app's sidebar icons vanish, conversations empty, and login button does nothing after logout (browser works fine)

Summary I’m running the ChatGPT Windows desktop app from the Microsoft Store, and the UI broke within the past few hours (night of June 26–27, 2026). Folder icons in the sidebar appear for about a second, then disappear. When I click a conversation, no message text loads. Log in does nothing—no browser tab, no navigation, no error. The same account works normally for me in Chrome at chatgpt.com. Icons stay visible, and conversations load. This seems limited to the desktop app, not my account or…

as it is more likely the problem you have. The OP has noted that their problem is not that problem.