Ciao ragazzi,
OpenAI Support previoysly created Case 12513184 fllowing an unauthorized change to the email address associated with my ChatGPT account.
I have already provided the requested ownership and security evidence through the private support case, but I have not received any update.
My priority is the recovery of the same original account, including all projects, uploaded files, conversations, scheduled tasks, settings and personalizations.
Could @OpenAI_Support please confirm that Case 12513184 is still active and assigned to the appropriate Account Security / Account Recovery team?
Thank you.