Hello,
I need some additional opinions, please. I’m working on a project where I connect an OpenAI assistant to WhatsApp to allow users to chat with the assistant. I want to implement a feature where the assistant sends an SMS via Twilio to my number when it detects that a user needs to speak to a human.
With the release of the Agents SDK, I’m wondering if I can create an agent (using the Agents SDK) that will be connected to the OpenAI assistant and whose role would be to determine when to send an SMS to notify me? Do you have any ideas on how this could be done?