[BUG] Project/Folder chat history does not scroll or expand (“See all” broken) in web and desktop — only mobile app works

ChatGPT Bugs
,
1

Description:
Since 23 June 2025, the chat history within projects/folders in ChatGPT (web and desktop app) does not scroll or expand. The “See all” button in the sidebar and central panel is unresponsive. Only the latest 10–20 chats are visible.

What I’ve tried:
– Tested on multiple browsers (Chrome, Edge, Yandex), with/without extensions, cleared cache/cookies
– Used Incognito mode, new Windows user profile, updated drivers
– Installed the official desktop app via msixbundle and Microsoft Store
– Used third-party ChatGPT clients (Noi, etc.) — same result
– Changed region, used VPN, tried on different networks/devices
– Problem persists everywhere except on the official mobile app (iOS/Android), where chat history and “See all” work fine

Business Impact:
This makes it impossible to access past project discussions from desktop/web, which is critical for audit, collaboration, and business continuity.

Ask:
Please escalate this to the engineering team. Would appreciate any temporary workaround, and information on planned fixes.

7 Likes
2

Additional diagnostic detail:
— The issue with chat history and “See all” is present in the ChatGPT desktop app on multiple devices, regardless of account.
— In the browser on the same device (and same account), everything works as expected — the bug is not present.
— This suggests a feature flag or interface rollout issue unique to the desktop app version.
— Please advise when a fix is planned, or if it is possible to force the “old” interface in the desktop app.

1 Like
3

we posted this yesterday the csr says no they wont issue workarounds or refunds,

1 Like
4

Faced the same isuue as well

5

Same issue here I’m on ChatGPT Plus. This is rendering the Projects folder feature useless. It was previously working to display all chats added to a project, (not just the recent 5) prior to some of the last releases. Please fix. thank you!

Also since the other chats were placed in a project folder, there is no way to retrieve them other than removing them from the project (on my mobile) so that they can reappear in the history section. This is clearly a bug.

1 Like
6

I’m also seeing this issue (ChatGPT Plus). I need to reference an older chat in one of my projects, and cannot scroll to it. There is no scrollbar.

7

Emergency Fix: Add Scrollbar to Project Chats

If you really need to get to an old chat but this UI bug is preventing that, here’s a temporary workaround to add a scrollbar:

  1. Open DevTools
    Right‑click in the blank area of the chat list within your project and select Inspect.
  2. Locate the Chat Container
    In the Elements panel, find the <div> with the classes
class="flex basis-auto flex-col grow"
  1. Select the DIV
    Click the <div> in the DOM tree to highlight it.
  2. Edit Inline Styles
    With the element selected, go to the Styles sidebar and look for “element.style” near the top.
  3. Inject Scrollbar CSS
    Under “element.style”, add:
overflow-y: auto;
  1. Scrollbar!
    A vertical scrollbar should now appear on the chat list.

This is an ephemeral solution. Everytime you click away and come back, you’ll have to follow the steps again.

Update: Bookmarklet-based Fix

One-Click Bookmarklet Fix

You can apply the above css fix instantly with this bookmarklet:

:pushpin: How to use:

  1. Copy this code and create a new bookmark in your browser.
  2. Paste this entire code into the URL field of the bookmark:
javascript:(function(){
  function applyScroll(){
    const el = document.querySelector('#thread > div > div.flex.basis-auto.flex-col.grow');
    if(el){
      el.style.overflowY = 'auto';
      const rect = el.getBoundingClientRect();
      el.style.maxHeight = (window.innerHeight - rect.top - 20) + 'px';
    }
  }
  applyScroll();
  window.addEventListener('resize', applyScroll);
  new MutationObserver(applyScroll).observe(document.body, {childList:true, subtree:true});
})();
  1. Navigate to your ChatGPT Project page, then click the bookmark.

You should now see a vertical scrollbar on the chat list. You may need to scroll for it to appear (was true for me in Chrome on macOS)

2 Likes
8

FYI, my workaround at the moment is to use the mobile app (android) to scroll down and find the conversation i need then say something benign like “Hello” to bring it back to the top of the list to view on desktop/browser.

9

Solution for Chrome:

Create your own extension:

Create a folder, e.g., ChatGPTScrollFix.

Add the following files:

  • manifest.json: see code
  • fix.js: see code

In Chrome, go to chrome://extensions/ and enable Developer mode.

Click on “Load unpacked” and select the folder.

Result: Your script will automatically run on all ChatGPT pages.

MANIFEST.JSON (replace ChatCPT with the URL of ChatCPT):
{
“manifest_version”: 3,
“name”: “ChatGPT Scroll Fix”,
“version”: “1.0”,
“description”: “Fixes scroll behavior in ChatGPT project threads.”,
“content_scripts”: [
{
“matches”: [“link ChatGPT*”],
“js”: [“fix.js”],
“run_at”: “document_idle”
}
],
“permissions”:
}

FIX.JS
(function removeComposerParentClass() {
function removeClassFromTarget() {
const elements = document.querySelectorAll(‘div[role=“presentation”]’);
for (const el of elements) {
if (el.classList.contains(‘composer-parent’)) {
el.removeAttribute(‘class’);
break;
}
}
}

removeClassFromTarget();

const observer = new MutationObserver(() => removeClassFromTarget());
observer.observe(document.body, { childList: true, subtree: true });

window.addEventListener(‘resize’, removeClassFromTarget);
})();

10

I have the same issue and can’t find a workaround

11

Another person facing the same problem. I don’t really want to write browser manifests, or add plugins to my browser to fix a UX issue on your side.

12

Up, same issue here. Thanks to those who posted solutions and workarounds, although I think we all hope that OpenAI will resolve this natively as soon as possible. Chat and folder management is crucial for work.

13

This worked for me! Hopefully a fix comes soon.

14

Everything is fixed for me and it works both in the web version and in the desktop app.