Hi,
I am on usage tier 1 but 3.5-turbo limit is still on 500. It should be 3500 as per the tier documentation. Can someone please let me know what’s the issue? I have also been facing some issues with Embedding model Too Many Requests error even though my requests are way below the limits.
This started happening ever since I was moved to prepaid.
Are you still using your old API key?
Sometimes generating a new one helps 
Nope didn’t work. Issue is the complete usage tier is wrong, it should be 3500 not 500 for 3.5-turbo.
Tier 1:
| Model | RPM | RPD | TPM |
|---|---|---|---|
| gpt-4 | 500 | 10,000 | 10,000 |
| gpt-4-turbo-preview | 500 | - | 300,000 |
| gpt-4-vision-preview | 80 | 500 | 10,000 |
| gpt-3.5-turbo | 3,500 | 10,000 | 60,000 |
| text-embedding-3-large | 500 | 10,000 | 1,000,000 |
It seems like a message through the help.openai.com bot is in order (the only path for API support is “feedback” last I checked). Inform them of how you arrived at tier-1, how you arrived at a new limit, and it may be an issue with the billing systems that could affect others.
(or it could be a new ploy to motivate more user’s cash to be turned into funbucks.)
Indeed, looks like there’s an inconsistency 
The documentation doesn’t seem to be getting better, but at least it’s got a dark mode now 
To get more out of your RPM limits for now, at least for the embeddings, you can try batching; you can send multiple strings as an array of strings, that should be a single request.
