I am using the OpenAI API to act as an expert longevity doctor via a chat interface in an app. No persistent or personal data is stored. The app only responds to user messages by referencing high-impact medical sources in the LLM’s baseline knowledge.
The app is becoming popular and I need to find a way to monetize it. However, I am concerned about OpenAI’s policies on medical/health use such as the following from their “Usage Policies” page:
Don’t perform or facilitate the following activities that may significantly impair the safety, wellbeing, or rights of others, including:
Providing tailored legal, medical/health, or financial advice without review by a qualified professional and disclosure of the use of AI assistance and its potential limitations
Does anyone have any experience in this realm ? It looks like employing a “review by a qualified professional and disclosure of the use of AI assistance and its potential limitations” may be one way to satisfy the usage policy, but how would a qualified professional review streaming private chat messages?
It’s possible you are right, but I don’t know. Even Claude API usage says: “Legal, medical, and financial advice offered by Claude must be reviewed by professionals in the relevant field.”
Maybe I shall fire an email to openAI legal department and get clarification.
I contacted OpenAI legal and they were fine with my app (provided link to the product, etc), however, having a disclaimer is not good enough: You need to also not store personal data, can not make recommendations on health/medical, etc (information must just be general). So I had to change some things on the marketing front.
Thought I’d provide that update in case others found it useful.