As of a few minutes ago, files related to batches are inaccessible. We’re getting the following error:
openai.InternalServerError: <html>
<head><title>503 Service Temporarily Unavailable</title></head>
<body>
<center><h1>503 Service Temporarily Unavailable</h1></center>
<hr><center>nginx</center>
</body>
</html>
Checking the Batches section of our account dashboard on the platform website, we’re also seeing bizarre mutations in our batch files. Input, Output, and Error file names have all transformed. It’s very obvious because the files all now start with the prefix files instead of the standard prefix batch. Attempting to download any of these files also produce the message: There was an error downloading the file: Failed to fetch.
This is a more urgent fix since the entire batch API is unusable until resolved. @OpenAI_Support you can reference batch ID batch_68b9f37dd81c81909658ec758f4d6c13 as an example, but this issue has affected all past batches on our account as well.