Another false-positive ban wave? Same pattern as June

@jbara18, Pro 500 account getting deactivated is literally heart breaking. things i did:

  • reach out support through email → get automated case-closed response
  • submit an informal dispute resolution form → get a human email, but they cannot provide any details for the appeal process.
  • make a post here → get automatically deleted (hack, so they really got the perfect moderation system going for them so that deactivated accounts can’t speak a word.)
  • make a reddit post → get automatically deleted almost everywhere even with rephrasing loads of my words and restructuring my writing. only r/chatgptplus one survived. it seems making this issue public as much as possible is the only way for us to accelerate the process, but no hope lol.

Like everyone else, my appeal was rejected too, pretty much proving that no human review took place. ID: C-duWMhxmElEuc

What I noticed from reading - people who get an immediate reply on their case with a decline. That’s most probably AI which is obvious. But I read of cases where someone tried to use a second account or something like that which resulted in that email. Just in case - don’t trigger the system again if you’re already suspended, probably they see some kind of second breach and enforce the ban automatically. Might be more difficult to get it back if you do, I also already got in touch with a lawyer to get this resolved. That’s always an option. Being not aware of the mechanism behind the false accusation and legal consequences I would recommend to do this depending of what you’re being accused of, the intransparency of OpenAI sadly forces this move.

someone in reddit said that this false positive ban wave that began in late october was triggered by the updated safety system (image/link below). someone else also pointed out that gpt 6 cyber model release seems to coincide with the beginning of this ban wave…

https://openai.com/index/community-safety-report-and-new-protections-for-teens/

My account was deactivated and all avenues of appeal have been pretty clearly blocked . There seems to be zero ways to legitimately advocate for myself and it’s incredibly frustrating and demoralizing .

Account

  • Plan: ChatGPT Plus
  • Region: United States
  • Case ID: C-QLNryUZ2s85s
  • Deactivated: November 1, 2026, around 9:50 PM ET
  • Reason given: child safety / CSAM

What I was using it for
My daughter recently had a seizure and was diagnosed with epilepsy, and most of my recent use was asking about her health. I’ve also used the account for adult fiction and character creation, always with clear, repeated instructions to stay within the content guidelines.

I have never used ChatGPT to request, create, upload, roleplay, or discuss sexual content involving minors. Not once, in any form and I’m disgusted to even be associated with the label in any way.

What may have triggered it
I wasn’t told which conversation was flagged, so these are only guesses. My chats included legitimate, sensitive terms around:

  • Pediatrics and child health
  • Pregnancy and gynecology
  • Anatomy, diagnosis, and other medical questions
  • Future family planning
  • Adult fiction involving pregnant characters

If any of these tripped the classifier, I’m asking that the full conversation be reviewed in context. It was medical, or adult and within guidelines, and never exploitative.

Appeal history
I appealed through the official process. It was upheld moments after I submitted it, which suggests no one actually reviewed it. Without knowing what was flagged, I can’t give a more specific explanation.

Account security
If there’s any sign of unauthorized access, compromised credentials, or unusual logins, tell me what you need and I’ll provide it.

As someone who has personally experienced exploitation, I fully support strict enforcement against CSAM and take it seriously. I’m not asking for an exception to the policy. I’m asking for a false positive to be corrected.

Yes, I thought something between those lines but not much it changes.

I had the exact same thing happen to me two days ago, with my account being deactivated under the CSAM category. That’s an incredibly serious allegation to make, especially when I would never, ever entertain anything so heinous.

My account was primarily used for development-related questions and the occasional random shower thought. The last conversation I had before the deactivation was about networking.

At around 4am, I received the deactivation notice and immediately submitted an appeal asking what I’d supposedly done wrong, without initially noticing the reason they’d given. In hindsight, I’ve effectively wasted my one opportunity to appeal because I wasn’t aware of the specific allegation I was appealing against.

Just 10 hours later, I received a response stating that they had reviewed the case and were upholding their decision, with no further appeals being considered.

I’m honestly at a loss as to what I’m supposed to do now. For something as serious as this, I believe there should be a clear explanation of what triggered the action, some form of supporting evidence, and an escalation process that allows for a proper human review.

I’ve since submitted a Data Subject Access Request (DSAR) in the hope of getting some further information about what happened, although I’m not particularly optimistic about how much they’ll disclose.

Has anyone else experienced this recently, particularly under the same category? And does anyone have any suggestions for what steps I could take next?

It’s incredibly frustrating to have an account you’ve used regularly taken away over such a serious allegation, with seemingly no meaningful way to challenge the decision.

I get both points of view if it was a legitimate ban for people you don’t want them easily to get their account back but to flat out refuse their automated system made a mistake is incredibly frustrating

Can we not be too freaked out here? It’s been eating at me too but remember the worst of the wave seems to have passed since last week and this thread can be an amplifier and a biased sample of all people who seem to be going through this concentrated in one single visible thread out of billions of daily users so that can distort things. It is definitely a problem but the chances of any average user getting banned aren’t significantly higher now than they have been in the past several months and this wave has already been going on for about that long. I will eat my words if I turn out to be wrong and it happens to me or starts happening even more, but people shouldn’t feel trapped in russian roulette.

This is incredibly short sighted and egoistic. You seem to be freaking out, not everyone. This is about documenting and getting it noticed, so something can be done about this in the future and others do not get caught of guard about this. This is one of the few ways. That people don’t get that and try to sabotage it for their own short term well being is almost frightening. So we should just keep quite with the level of unfairness that is going on so other people do not freak out? Wow.

My point about anxiety is not about the people who were already banned nor am I saying they shouldn’t feel that way, but about all the unbanned users that can feel sudden and heavy anxiety and constantly on alert and waiting for the shoe to drop because of these threads. If it happens to me too, I’ll be the first to eat my words, but still.

Me too. Only for website ops.

Got a response to my DSAR -

So they have no problem accusing me of something as vile as CSAM and deactivating my account, but when it comes to actually explaining what supposedly happened, I’m told I’ll have to wait up to two months.

Quite something really. Seems making the accusation is the easy part, but providing any sort of explanation is going to take a couple of months.

All I want is a human to review whatever they think triggered it and read it in context

Exactly the same here. I’ve spent so much time going round in circles with Support, asking them to look at my account, or pass my complaint to someone who can, only to hit a wall every time. So much wasted time and effort for something that still hasn’t been explained.

It’s astonishing that they can deactivate your account for such a serious and distressing reason, then apparently expect you to accept it without question when there isn’t a grain of truth in it. Of course you’re going to want to know what on earth triggered it.

Have the same happened to me over a game I’ve been working on from my Pro account. Case id - C-97lPflYuxu9y.

Hello @OpenAI_Support ,

My ChatGPT account was abruptly deactivated on November 11, 2026, at 11:53 PM EST (2026-11-12 04:53 UTC) due to an automated false-positive CSAM flag, and my appeal was automatically rejected within a few minutes without human review.

My final conversation before deactivation was simply asking for an ultimate game guide for the video game F1 Manager 2024. Standard motorsport management terminology in that context—such as scouting, signing, or developing junior/youth academy drivers (F2/F3 rookies aged 16–18) and managing rookie contracts—appears to have triggered an automated keyword classifier out of context. I have never violated OpenAI’s Usage Policies or Terms of Use.

Could a support specialist or moderator please link my case and escalate it to the Trust & Safety team for a manual human review of my chat log?

  • Appeal Case ID: C-tflgwfeqqIMn
  • User ID: user-TIiEjfl3md6JdRmXSEc11k14
  • Deactivation Timestamp: November 11, 2026, at 11:53 PM EST (2026-11-12 04:53 UTC)

Thank you for your time and help.

They seem to be reluctant to undo the mistake from the replies I’m getting so at this rate we will have to live with because they look like they are sticking with a system that’s trigger happy

Are you getting replies beside the auto AI responses?

I got the initial reply after my review saying they are going to uphold the account closure so it seems they just had the same AI review it and jot a human and then made a second account to talk to a supper person and they just told me you can’t undo it which is frankly bs

Account deactivated yesterday for CSAM. We run a production service with OpenAI platform and this deactivation took down the entire pipeline we spent months testing and implementing. All our customers impacted with no recourse. Then they deactivated my personal account that I use for codex.

$200 Pro Subscription
$5-10k API costs / month

All gone. No refund.

With an accusation like that at least let us login to access logs to track the violation - but nope fully locked out of the platform and chatGPT account.

I’ve never seen anything like this before. I worked with Apple & Google and submitted many apps. At least they would issue a warning and give a developer a chance to respond.

Appeal got denied within 30 minutes. Sending emails gets a reply that we will not look at this again and “thanks for understanding”

Sorry. I don’t understand. And even if my account is restored this will make me pause on building production services on OpenAI.

Personal Account Access Deactivated [C-ZiJSlz740Ot9]
Company Account Access Deactivated [C-adgaXPz2VxOZ]