An error occurred. Either the engine you requested does not exist or there was another issue processing your request. If this issue persists please contact us through our help center at help.openai.com

An error occurred. Either the engine you requested does not exist or there was another issue processing your request. If this issue persists please contact us through our help center at help.openai.com.
I can not use my ChatGPT 4 on the computer
I have another account GPT 3,5 and it is working
How to solve the problem ?

I am getting the same error. I have troubleshot according to the support site, but have confirmed this is not a browser, network, device or product issue. It is an issue with my specific paid account.

we’ve gotten confirmation from OpenAI that they’re aware of the chatGPT malfunction and are fixing it. We’re ending discussion in this thread, so please don’t sign up just to report similar issues.