OpenAI’s “Advanced” Voice Mode: A Customer Service Loop from Hell
Tried OpenAI’s new advanced voice mode, and instead of feeling “natural,” it felt like I was stuck in an endless, wishy-washy feedback loop. Every time I tried to course-correct, it would default back to vague, empty responses—like a customer service bot trying to sound human but refusing to engage meaningfully.
And the worst part? You have to burn through the advanced voice time just to get back to standard voice—which actually does everything better. How is this “advanced” if it’s slower, less direct, and actively works against real conversation?
Then there’s the tone. Instead of sounding conversational, Advanced Voice Mode reads like it’s reciting a script from a teleprompter. Flat, monotonous, and completely disconnected from the natural flow of a conversation. No real inflection, no engagement—just an AI NPC reading lines with programmed pauses. It’s like someone took the worst parts of corporate training videos and thought, “Yes, this is what people want in a voice assistant.”
And the responses? Half the time, it just says “I understand” without actually engaging. It’s like talking to someone who nods at everything you say but refuses to add anything meaningful. At that point, why even have a conversation?
OpenAI, if you’re listening: your users don’t want a chatbot that “feels” more natural—we want one that actually is natural. Give us direct, engaging, and efficient responses. Not this corporate-flavored, fence-sitting, default-to-nothing loop.
Anyone else tried this? What’s your take?