Why did you mess up chatgpt?

What happened to the practicality of chatgpt?
I ask a simple question, such as “How do I export an image in webp”,
Then he details it step by step.
then if I ask another question, he types everything again, just to answer the second question.
And if you ask him to answer, without repeating himself, he repeats the same way.
If there is an error in the answer, he apologizes and responds with the same error.

Besides, the language he uses is less humanized.