URGENT HELP: Issues with Overlapping of data

I have build a chatbot which can do a search on my data by creating embeddings solution. But if I have overlapping of data then answers are not accurate. Is there any way that I can send a recommend/followup question back to the user thru a chatbot to be more specific with the document. For example- User query is “share scope of work”. I have 10 documents where I have scope of work then what should be in a prompt to send a recommendation to the user to be more specific with the vendor name to get the right answer.