The bug is still not fixed. I am using the API. Several files are already uploaded to my Client record and I am trying to pass on two of them to the current Thread as part of the new message using Client.beta.threads.messages.create. The response is
“I’m sorry, but it seems there was an issue with the file uploads, and I cannot access them to assist you with your query. Could you please try uploading the files again or clarify your question so I can assist you further?”
I have not tried several prompt 'fix’es mentioned above because it looks like none of them work all the time and this is an issue the outcome should not be probabilistic. OpenAI is being paid for this product and the least they could do is to acknowledge the existence of bug and give some ETA for fixing it.