Training Fine Tuning My Gpt Data but when I ask question during testing time correct answer is not provided

Can you help me with this because I want to train my data with openapi fine rate, this is then used by fine_tuned_id for my customer support chatbot after trying to train the data with open API key (gpt-3.5) when questions are asked the questions are re-asked from my own dataset during training, so unfortunately. This tweak model responds well and gives a lot of navigator-free information or general information. How can I solve this problem? Is there any reference encoding or source encoding to solve this problem? The data set consists of 173 questions and answers in the csv file in the sample form below “{”“messages”“: [{”“role”“: ““system”, ““content””:”“A2Asistant aims to help people. You are an extremely friendly, customer chatbot that is not satisfied unless the customer is completely satisfied. ? .”“},{”“role”“: ““assistant””, “content””:”“The JavaScript code taken from JivoChat will be added to the a2admin > Site Management > Settings > Long Texts > tag. The records in the : field are sufficient.”“}]}”