Synchronization Issues Between Folders in the Same Chat

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Dear OpenAI Team,

I would like to report a series of recurring issues I have experienced with synchronization between folders within the same chat in ChatGPT. These problems have affected data organization and updates, leading to inconsistencies in my workflow.

1. Issue Description

When attempting to synchronize information between different folders within the same chat, the following errors occur:

:small_blue_diamond: Data transfer errors between folders in the same chat:

  • Some updates do not correctly reflect across all sections where they should appear.
  • Information that should be accessible across multiple folders either does not sync automatically or appears with a delay.

:small_blue_diamond: Data loss or duplication of records:

  • In some cases, previously stored information disappears unexpectedly.
  • Other times, the same data is duplicated across different folders, leading to confusion.

:small_blue_diamond: Failure to update canvases and corresponding chats:

  • When modifying or adding content in a canvas, changes do not always reflect correctly in the associated folder or chat section.
  • Some updates appear only partially, leaving outdated information in certain sections.

:small_blue_diamond: Latency in data synchronization:

  • Changes sometimes take time to appear or require manual intervention to force an update.
  • This delays workflow efficiency since the latest information is not always available in real-time.

:small_blue_diamond: Inconsistencies in file integration:

  • Uploaded documents in one folder sometimes do not appear in other sections where they should be accessible.
  • Occasionally, large files are processed only partially and are not stored correctly.

2. Steps to Reproduce

  1. Create multiple folders within the same chat.
  2. Upload files or enter information in one folder.
  3. Attempt to access the same data from another folder or verify if the information has synchronized correctly.
  4. Observe that in some cases, the information does not appear, duplicates, or temporarily disappears.

3. Usage Context

  • I am using ChatGPT in its standard version (not API), organizing information in different folders within the same chat.
  • This issue has occurred repeatedly in recent sessions, impacting the efficiency of data management.

4. Impact of the Issue

  • Lack of synchronization affects data organization in projects where real-time updates are crucial.
  • Duplicate or lost data causes confusion and requires extra work to verify information consistency.
  • Delayed updates slow down workflow, forcing manual checks to ensure data has been properly synchronized.

5. Requested Fix

It would be highly beneficial if this issue could be reviewed and a fix implemented to improve stability in folder synchronization within the same chat. I appreciate any guidance or solutions you may offer to mitigate these problems.

Thank you for your time and efforts in improving the user experience.

Best regards,
Leonard Artiles

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