Dear OpenAI team,
I am writing to share a suggestion that I believe could have a profound impact on people who use your AI tools, especially those experiencing depression or severe emotional distress. As someone who has personally faced such challenges, I understand the importance of immediate support in moments of crisis.
I propose implementing a feature where users can provide an emergency contact, such as a trusted friend or family member. In situations where the AI detects concerning language that might indicate a serious risk, it could send an automatic SOS message to the designated contact. This could prompt someone close to the user to intervene and offer direct help, potentially preventing a tragedy.
While I understand the complexities and ethical considerations involved, I believe this feature could save lives. Sometimes, words of comfort are not enough, and having someone physically present can make all the difference.
Thank you for taking the time to consider this idea. I deeply appreciate the work you do to make AI more empathetic and supportive for users worldwide.
Sincerely,
Zully Villatoro