I am reaching out to discuss a recurring issue I’ve been experiencing with ChatGPT while using the Firefox browser, version 115.5.0esr (64-Bit). Specifically, it’s regarding the “NetworkError when attempting to fetch resource” message that frequently appears during my use of ChatGPT. Although this error usually does not recur after reloading the response (Regenerate), the frequency of this error is disruptive to my workflow and adds unnecessary load to the network and servers, which ideally should be avoided.
I have not observed this network error message with any other internet applications while using the same browser and network conditions. This specificity to ChatGPT suggests that the issue might be related to how ChatGPT interacts with the network or browser, rather than a general connectivity, browser or software problem on my end.
An additional point of concern is that after said regenerating of a response, ChatGPT often asks whether the second answer is better than the first. This implies that ChatGPT assumes I was able to read the first answer, which should mean that it was successfully received. However, due to the network error, this is not the case.
I am curious to know if other users have encountered similar issues and if there are specific reasons why this error occurs with Firefox. I do not know if it also occurs with Chrome as I do not use Chrome for this purpose.
I am also interested in learning about any known solutions or workarounds to circumvent or fix this problem.
Thank you in advance for any insights or assistance you can provide.
Edit: Never mind, my proposed solution does not work. I think it may be on Firefox’s end.
Original message:
I’ve been facing the same issue and I think I’ve found a solution.
So far, the issue does not occur when I enable Troubleshoot Mode which disables all themes and extensions.
This narrows down the problem as the issue may be as a result of one or more extensions.
Try enabling Troubleshoot Mode by clicking the three horizontal bars on the upper right corner > Help > Troubleshoot Mode. In the dialog, click Restart. Then, in the center dialog, click Open. Do not click Refresh Firefox as that will remove your extensions.
After Firefox opens in Troubleshoot Mode, open ChatGPT and see if the issue occurs. If no issues occur, the problem is likely with one or more extensions.
Turn off Troubleshoot Mode by clicking the three horizontal bars on the upper right corner > Help > Turn off Troubleshoot Mode.
Now, you can try turning off extensions one by one to narrow down which extension is causing the problem.
Thank you for the update! However, even if it may be somewhat dependent on Firefox, it should nonetheless function properly on Firefox, as there are individuals who exclusively trust this browser…
With my new router and faster Internet speed (download now 250 instead of 100 Mbit/s), this error seems to have vanished in Firefox. This might be interesting for OpenAI developers to test the UI with Firefox and different Internet speeds.
I just wanted to share a potential solution based on my own experience. I had a similar issue and resolved it by removing a third-party monitoring software that was considered insecure—specifically, Teramind. It might be worth checking if there’s any software interacting with your system that could be causing the problem. This is just my two cents, and it might be related to privacy protection features like those in ChatGPT or something similar.
I have the impression that the issue is related to timing. If you enter a prompt and immediately confirm it by pressing Enter, sometimes the issue occurs. However, if you submit the prompt by clicking the up-arrow with the mouse, there is more time between entering the prompt and submitting it. In this case, the issue either does not occur or is much less likely to occur.