Salesforce CRM integration with OpenAI for natural language prompts

Is it possible to integrate Open AI with Salesforce CRM, In a way that, Open AI/Chat GPT access the CRM database and responds to user queries solely using the information within?

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yes, but we need to send data in 16K token limit

For an AppExchange ISV option https://www.idialogue.app/

Conversational AI for Salesforce using OpenAI.