Responses API 500 Error - OpenAI Agents SDK

Error Log:

{
“data”: “{"error": "Error code: 500 - {‘error’: {‘message’: ‘An error occurred while processing your request. You can retry your request, or contact us through our help center at help.openai.com if the error persists. Please include the request ID req_e27ed47f54fec00416680fdc756f63f9 in your message.’, ‘type’: ‘server_error’, ‘param’: None, ‘code’: ‘server_error’}}", "status": "error"}”
}

We are using multiple agents for the flow. Until today it was working. Now we are getting this error. Rarely we are getting the response.

Using openai-agents package on python.

Is this a known issue or should we apply any workarounds? Any recent changes on your side we should be aware of?

1 Like