Reporting a major UI defect in ChatGPT that prevents access to saved chats

[axeten]

ISSUE:

The left-hand sidebar (chat/project list) does not scroll when the number of saved chats exceeds the visible screen height. This makes it impossible to access older chats.

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TESTED ACROSS:

• Browsers: Floorp, Firefox, Brave, Chromium (with and without extensions)
• Operating Systems: Windows 10, Ubuntu 24.04, Android
• Extensions tested: Stylus, ViolentMonkey, LastPass
• Also tested in Incognito mode and with clean profiles

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OBSERVATIONS:

• Scroll works only while DevTools is open (indicating layout/rendering issue)
• JavaScript injection (overflow-y: auto, etc.) has no lasting effect
• Console logs:
  • Sidebar not found
  • Uncaught SyntaxError: redeclaration of const sidebar
  • Content-Security-Policy: Couldn't process unknown directive 'report-to'
  • Source map 404s (e.g. fsysqudntpcp8x00.js)

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IMPACT:

This is a critical usability failure. It completely breaks the interface once the chat list exceeds the visible area. Issue confirmed on multiple devices, systems, and clean environments.

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Please confirm whether this issue is known and under fix. If not, escalate to the UI engineering team. This is not a browser quirk — it is a persistent, reproducible, cross-platform bug.

Thank you.

[_j]

Working fine with an open desktop window and a hard refresh. Just a mouse click in the empty space below the scroll handle to force more network pagination of the slow access to older chats (now with the month and year missing). The scroll has to “bump against the bottom”.

I would do a ctrl-refresh, or even go as far as clearing all site data to the point where you are logged out and forgotten. It may be a mismatch between cached broswer data and the current code.

Tested with and without my CSS script that makes the handle a better color…

If there were a system-wide issue with ChatGPT, there would be a flood of reports.

Instead of reporting “tested extensions” - I would use the browser’s safe mode without extensions or ad blockers and then see the result.