OpenAI seems quite determined to worsen the service it provides day by day.
Leaving aside the past errors that caused 1-2 hours of lost time, I would like to talk about the cycle of issues specific to today that resulted in me completing the day with zero productivity:
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The model freezing while responding, the response failing to render, and because of this, the chat locking up after waiting 15 minutes for a response, forcing me to branch the conversation, and the waste of time this creates.
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When attempting to stop the model while it is generating a response, entering an infinite thinking loop in most cases—except for a few—and once again forcing me to branch.
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The “unable to load chat” error that I encountered for the first time today, the fact that I cannot open any project chat or the project homepage, and it becoming completely unusable.
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When attempting to upload an image or screenshot, the error: “Upload failed due to a network issue. Please check your connection and try again.”
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Making it seem like you are emailing a real person by having a real person’s name at the bottom and providing human-like responses, but in reality, the author is a chatbot. How did I figure it out? While emailing for days regarding similar support requests, when I sent a link in the email thread I had with a human today for them to review a complaint post here, a response came back from the bot in seconds.
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For a service paid $200, there is no attempt whatsoever to fix the issues; it gets worse by the day—so much worse, in fact, that due to similar issues, it essentially means that around a whole week of the paid plan ends up being used unproductively in total.
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It sent my job application email by itself without giving me permission to send, and did not make me approve it. Furthermore, on top of that, it sent a different email that I had already approved for a second time.
I’m not even getting into the mental exhaustion and toll caused by the anger and stress I felt throughout the day.
I am not very active in communities like this, but I have now realized that sending emails for these issues is of no use whatsoever, and I am here because I am curious if there is anyone else in the same situation as me.
I wish everyone a productive and good day!