"PULSE" Please Remove/ disable this feature on mobile ... PRO user

Subject: Feedback: Pulse Feature Intrusiveness

Dear OpenAI Customer Relations,

As a Pro-level subscriber, I object to the forced integration of the Pulse feature on mobile. It is intrusive, offers no opt-out, and resembles an ad-driven platform. This is not the functionality or UI I expect at the highest subscription tier.

To be clear:

  • I do not want Pulse automatically appearing.

  • I want the ability to disable or remove it.

  • If this is not addressed immediately, I will move my business to a competitor such as Anthropic.

ChatGPT’s value has always been in its simplicity: ask a question, get an answer. Pulse undermines that clarity and feels like a step backward. Please confirm you are taking this feedback seriously and provide a concrete plan to fix it.

Sincerely,
Darrel Vaughn

Hi and welcome to the community!

You can disable the feature in the memory settings. I know because it took me some time to learn where to turn it on.

Hope this helps!

Thank you for the suggestion - but this does not appear to work. AND I have been told by OpenAI “Support” via an AI agent that “ Currently, the ability to opt out of or hide Pulse is not available. “ I find this completely UNACCEPTABLE - rewarding pro level customers - like me - with a feature I do NOT want nor asked for with NO way to OPT out or at the very least NOT have it in my face every-time.

Ok, that’s unfortunate!
Well, you need to reach out to help.openai.com or send feedback via the OpenAI Discord server.

The ChatGPT team is not monitoring this forum and we can’t provide any additional help regarding such issues in the Developer Community Forum.

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