openaiFileIdRefs not populated

We are experiencing an unusual issue with our custom GPT implementation. After a user uploads a file, the system calls our API REST as expected.

According to the official documentation, the openaiFileIdRefs should be populated automatically, and it has been functioning correctly up until a certain point.

However, it suddenly stopped working, despite using the same prompts and schema as before. We are now seeing inconsistent results, and we’re unsure why this change occurred. Can you help us understand why this might be happening?

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Having similar issue. It was working fine. but now it’s so much inconsistent.