OpenAI Dashboard - Storage -> Vector Store Error

API
21

Hey Community Members, Apologies for the inconvenience. We believe this issue should now be resolved. Can someone please confirm if they are still facing this issue. Thank you!

22

I’m still seeing this issue. I have 2 projects and both have the same issue, so I can’t see any of my vector stores in the dashboard.

1 Like
23

Linking this report here:

24

Hey Photogsy, Can you please confirm if the below solves the issue for you. Meanwhile: our engineering team is looking into it.


"When you open a vector store in storage or vector stores, the browser URL updates with its ID. If you then switch to a different project, the URL still points to the old vector store ID, which triggers a “vector store not found” error.

Clicking any vector store in the newly selected project clears the issue."

25

The browser URL doesn’t update in this case, it just stays as https://platform.openai.com/storage/vector_stores.
Additionally, selecting another project from the list doesn’t help, the browser URL stays the same and the same error is shown for the new project.

1 Like
26

Did you try "Clicking any vector store in the newly selected project." This should clear the issue.

27

Still getting this issue. When going to Storage → Vector Stores, I get directed to https://platform.openai.com/storage/vector_stores which gives me the error. It is not possible for me to click any vector store since the error takes its place in that area.

1 Like
28

Same as @ma.tt for me, there are none shown at all so can’t click on one.

29

I would request you to please open a support ticket with us at support@openai.com and please make sure to include your forum username for us to track it down. Furthermore, please provide us with the subject line or the case id as well. Thank you!

30

I’m seeing this issue as well. 404 with “Vector store not found” both via API and dashboard. Changing the selected project in the dashboard doesn’t seem to help.

edit: While tinkering with the API, I’ve found that if I set the limit to 1 and keep paginating, it does end up retrieving a few vector stores, but still eventually 404s.

2 Likes
31

Hey Everyone, We are actively looking into this issue. We will update shortly. Thank you!

1 Like
32

Hey everyone, Can anybody try and see if the issue is fixed our engineering team just confirmed that they have fixed it. Thank you!