I see over a year ago, just from the screenshots, you made many API credit purchases in the API interface, which is the platform for professional AI product development. It is located at platform.openai.com for account management.
The API is completely separate from ChatGPT, the web chatbot end-user product, at chatgpt.com, where you can make a recurring $20 subscription to ChatGPT Plus.
Perhaps back then, you were confused about where to be sending your money for just ChatGPT? Did you make and enjoy any API calls? It seems possible, as many of the refills are the same amount, like an amount that would be automatically refilled and recharged after usage of credits.