Not able to log into my chatgpt

Here is what I get every time I try to log in - my email is a hotmail account. Could someone help with this problem?

It says “Please use another email” - I don’t have one to use, why can’t this one work?

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Did you already successfully create an account?

Is this something that just cropped up using the same methods as previously worked?

Did you use the Microsoft authentication method at the login screen, or did you create a new OpenAI account with new password?

You’ll need to log in with the same method as when you created the account: If the former, you’d need to use the “Continue with Microsoft Account”, for the latter, you must recall and input your email and password.