Hi all, Newbie & first post here.
My wife runs a small to now-medium business, but as it expands, she’s spending more and more time dealing with questions and emails and not able to tend to more business deals and build the business further.
She does have 3 temporary members of staff, but still deals with personal emails herself.
Is a custom GPT possibly the way to go for her to be able to train the GPT on everything about her business, and then give that trained GPT to her staff to use so they can begin replying to emails/not having to ask her questions all the time/making the staff a little more autonomous about the intricacies of the business?
How would she protect herself and the GPT from not divulging too much info that the GPT might need to be trained on, but the staff and potential customers don’t need to know about? - I used the search function on here and notice someone said give the custom GPT a special password, I will try this in my own examples.
Would anything she trained the GPT on, then become public-access/knowledge?
FYI she does have a business adviser and is part of support groups etc. but I’m just trying to do as much research myself, before I propose the idea to her.
Thanks all.
1 Like
i think your best bet would be to create different GPT’s for specific use cases and then share the GPT with the appropriate party. This will help you keep specific information away from those who you dont want to have it. Also you cant “train a GPT” in the way i think that you want to. Yes you can hone it in to be more tailored to a specific use case and this is enhanced by adding documents to its knowledge base. but your limited with how much you can add to a single GPT, which is another reason why i recommend creating multiple different ones. Once you have given it instructions and a knowledge base then you need to spend some time testing it. Ive never had a custom GPT work perfectly on the first try, so really throw all of the typical questions at it that you think people will ask and ensure all of the functionalities you expect out of it work. This takes a varying level of skill, time and effort depending on the use case. For example, the budget assistant i made took about 2 hours of fiddling with to get to work the way i like but my custom HR assistant that i made to answer questions regarding company policy only took about 20 minutes. Hope this helped, best of luck my friend!
1 Like
You bring up a great point about multiple GPTs vs. one large one, and I think that may be where I have been going wrong with my own GPTs.
Thank you 
1 Like
Hi @LiamGTR Welcome to the community.
This is exactly the case and you should be able to accomplish the majority of rapid response admin functions you are looking for.
The only thing I would add is that I would recommend your wife uses the Team account for the added privacy protection, of OAI not training on her sensitive company data, as well as the enhanced collaboration and security features for working in groups.
Once she has those accounts setup, the GPTs created and the appropriate access permissions setup, any team member can use the @ function to call whichever GPT is immediately needed for a specific task.
Hope this helps!
2 Likes