NO, we already have the conversations transcribed…
We want to be able to upload a large company training document in pdf or txt and have it checked against the phone call transcriptions we already have also in txt without having to pay and upload the large company training doc for every transcription.
Please read my post.
Hey everyone, I’m new here but do they have bots that try to answer these questions?
If both the company training document in PDF or TXT and the phone call transcriptions you already have in TXT are text files, the process required for cross-referencing may depend on the specific needs, and approaches like RAG may need to be considered.
Additionally, by using tools, it is possible to cache the inputs and outputs of the LLM, which could lead to cost savings.