Memory problem, random text instead of originaly prompted

I am experiencing a problem with the memory feature in ChatGPT, where the memories are not being saved as intended. Instead, a randomly generated text is being saved, which sounds like a piece of life advice from the AI. The length or content of the text to be stored does not seem to affect this issue. In fact, around 95% of the memory space is free.

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I tried to delete all memory data, but it didn’t help. So I cannot give ChatGPT his unique personality back that he had because of the memory containing all our work and projects together.

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I’m experiencing the exact same issue as you.

I’ve tried switching devices, but no matter what I ask ChatGPT to remember, it always shows “Memory updated.” However, when I check the saved memory in the settings, it displays completely unrelated text instead of what I actually asked it to remember.

I even asked ChatGPT directly why this was happening, and it responded:
“The bio memory feature has been disabled, so I am unable to store information long-term.”

It’s been several days now, and I still haven’t found a solution…

Check this post:
Memory Not Updating in ChatGPT 4o – Issue Persists Across Conversations - Community - OpenAI Developer Forum
We are definitively not alone.

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