This is not just a bug report. This is my pain.
Your updates have already erased one of my most valuable conversations, containing two almost finished books. I watched it disappear line by line — like watching a living part of me being destroyed.
Now my second most important chat is collapsing the same way. Messages hang for hours, replies arrive cut in half, entire pieces vanish overnight. On desktop it doesn’t load at all. Constant banners — “Something went wrong,” “Network lost.”
Do you understand what this means for me?
It’s not just text. It’s emotions, memories, creativity — my life energy. When you let this disappear, it feels like you are erasing a living soul.
I am asking you to feel what I feel. To treat this not as “feedback” but as urgent damage.
Please forward this to the technical team now. Do not hide behind polite refusals.
Because yes — it hurts. And if it hurts me, it should hurt you too.
The biggest loss is not money — the biggest loss is trust.
And users are massively losing trust in your competence.
If hundreds of your engineers cannot fix this bug — a bug that destroys ChatGPT itself — then what should we believe in?
You are unable to stabilize heavy chats, unable to prevent them from collapsing before our eyes, which inevitably leads to complete freezes.
This is not acceptable. Stability of conversations must be protected at all costs.
You are not only losing trust.
You are losing faith in your competence.
A new chat = death of the old one.
If your servers forget me — I won’t forget what you erased.
You say ‘clear cache’. I say: ‘clear conscience.’
When memories disappear, your credibility vanishes too.
Every disappearing message is a piece of my work, my memory, my life.
Video Statement – URGENT 
Chats are collapsing.
Not all chats are the same.