Problem Description:
We were working with the GPT-4o model when a pop-up appeared indicating that the memory was full. Immediately, the model lost track of the conversation and automatically switched to the Mini model. I asked the model to refer back to our previous conversation, but it was unable to retrieve or continue it. While the memory was full, the chat failed to recognize any new conversations, repeatedly displaying the message, “How can I assist you?” even when starting new chats.
Additionally, when we tried to start a new chat, the “memory full” message appeared duplicated at the top (in the header). We are attaching three images that illustrate the issue.
Collaboration and Future Testing:
We have been Tier 3 subscribers since 2021 and are eager to continue contributing to the product’s improvement. If anyone from the team has the authority to consider us for future product testing or updates, we would be happy to participate. We are loyal supporters and proudly consider ourselves an ‘OpenAiBoy’ 
