Image API access: “image_generation_user_error” on paid API account, but images work in Playground

API Bugs
1

Hi all,

I am a paid Tier 1, verified, paid, still get image_generation_user_error. Docs do not mention enablement steps or known issues.”. I can generate images in the Playground (browser), but when I use the API or cURL, I get this error:

{ "type": "image_generation_user_error" }
  • Usage dashboard shows 0 image requests.
  • My API key is valid, and I can call chat/completions without issues.
  • Playground works for DALL·E, but API and cURL always fail.
  • Tried new API keys, new .env files, restarting server, etc.

Has anyone successfully gotten image API access enabled for their account recently, or found a workaround?
Is this something support can fix if contacted?
Any tips appreciated!

Thanks!