I subscribed to chatgpt plus but gpt-4 doesn't answer my question

I subscribed to gpt plus but chatgpt-4 doesn’t answer my question。I’ve made sure I haven’t used gtp-4 for more than 10 hours
look this:

I’ve tried logging out and back in, and changing browsers, but it doesn’t seem to work.
I suspect that I enabled two plugins yesterday, and now I have disabled these two plugins, but it still doesn’t work

I can’t really tell what’s going on from that screenshot.

What do you mean when you say it doesn’t answer your questions?

I input prompt, but chatgpt-4 does not respond. I changed to chatgpt-3 and it works normally

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Are you able to open previous chats with GPT-4 and continue them?

Yesterday I restarted my computer and gpt-4 worked fine. But today I encountered this problem again. I suspect it has something to do with the browser’s cache or something.