I cant get openai response

API
1

I can receive a message via WhatsApp and send an automatic response, so this part is working normally.
when I try to integrate with chatGPT via openai, I can’t figure out why it doesn’t work.
Could anyone kindly help me?
Below, my complete code:

const venom = require('venom-bot');
const dotenv = require('dotenv');
const { Configuration, OpenAI } = require("openai");

require('dotenv').config()

const openai = new OpenAI({
	apiKey: 'I have this key working normally'
});

exports.response = async (prompt) =>{
	return await openai.createChatCompletion({
		model:'gpt-3.5-turbo',
		messages: prompt,
      });    
}


venom.create({
	session: 'chatbot',
	multidevice: true})
	.then((client) => start(client))
	.catch((erro) => {
		console.log(erro);
	});


function start(client) {
	client.onMessage((message) => {
		// Ignorar mensagens de grupo e respostas de status. 
		if (message.body && message.isGroupMsg === false && message.from !== 'status@broadcast') {
			response(message.body).then(data => {
				if (data && data.data && data.data.choices && data.data.choices.length > 0) {
      			let content = data.data.choices[0].message.content;	
					client.sendText(message.from, content).then( (result) => { console.log(`Result:\n\n ${result}`)}).catch((erro) => { console.log(`Error client:\n\n ${erro}`)});
				}
			}).catch(err =>{ console.log(`Error response:\n\n ${erro}`)});
		}
	});
}