How do I get my $500 back for fine tuning usage?

[thomas11]

Seriously, I just spent $500 on fine tuning, and I got this. This is a FALSE positive. There is ZERO “harassment” in my training material. It’s for a deterministic DSL, and doesn’t even contain as much as a single negative word.

Literally, I am refusing to pay for this, and this just needs to be fixed ASAP!

Yes, I’ve spent about $35,000 the last year on OpenAI …

And, I seriously need this to be fixed. It’s falsely flagged my fine tunings several times before, but I’ve never really cared, since it was $5 - But for $500, I want my money back - OR a working model

If you can white list my model, that would be the best solution I guess - But if not, I want my money back, or a “free run” or something - Because this is literally not OK …!!

[merefield]

I suggest contacting support@openai.com

[Prashant_Pardesi]

Hey @thomas11 , Apologies for this issue. Can you please file a support request with us at support@openai.com and share the case id/case subject with us so we can track it. Reason being we require some personal details in order to troubleshoot this issue for you. Thanks!

[thomas11]

Thank you, I’ve already done so, and chatted with your support AI, explaining me how I never was deducted because the job failed. However, I’ve been trying to fine tune now for a week, and it’s stuck in “validating files”. This is a recurring problem for me, and very annoying …