Dear Community and OpenAI Dev Team,
We are in the process of launching a retail product that integrates with OpenAI’s API. Given the scale of our operations, we anticipate a user base ranging from 100,000 to 1,000,000 active users within the first few months of deployment.
As we prepare for this launch, we are seeking guidance on how to best safeguard our API key and ensure compliance with OpenAI’s usage policies, particularly in scenarios where we cannot monitor all user-generated queries in real time. Our primary concern is mitigating the risk of our API key being banned due to prohibited queries made by end-users.
Could you please provide recommendations or best practices for:
- Implementing safeguards to prevent and filter prohibited queries (e.g., automated content moderation tools or pre-validated user inputs)?
- Monitoring and logging API usage effectively to identify and address potentially harmful or non-compliant activity?
- Setting up rate limits or other controls to manage user behavior and reduce abuse?
- Additional measures we can take to comply with OpenAI’s Acceptable Use Policy and Terms of Service?
We want to ensure a positive and compliant experience for our users while maintaining the integrity and security of our integration with OpenAI’s platform.
Thank you for your assistance and support. Please let us know if there are specific resources or tools available that can help us address these concerns effectively. We look forward to your guidance and advice.
Best regards,
Michael