Getting no response event for input_audio_transcription in realtime ws

API
,
1

Even though i have set

"input_audio_transcription": {
      "model": "whisper-1"
    },

in session.update , am not getting any events back from openai like: conversation.item.input_audio_transcription.completed and conversation.item.input_audio_transcription.failed

Getting this error

Received event: {
  "type": "response.done",
  "event_id": "event_AJjdTfvjtCvTmv1IqUANH",
  "response": {
    "object": "realtime.response",
    "id": "resp_AJjdT63D2ZLvew6yqq16W",
    "status": "failed",
    "status_details": {
      "type": "failed",
      "error": {
        "type": "server_error",
        "code": null,
        "message": "The server had an error while processing your request. Sorry about that! You can retry your request, or contact us through our help center at help.openai.com if the error persists. (Please include the session ID sess_AJjdMwqXnwRohafrM9VPo in your message.)"
      }
    },
    "output": [],
    "usage": {
      "total_tokens": 0,
      "input_tokens": 0,
      "output_tokens": 0,
      "input_token_details": {
        "cached_tokens": 0,
        "text_tokens": 0,
        "audio_tokens": 0
      },
      "output_token_details": {
        "text_tokens": 0,
        "audio_tokens": 0
      }
    }
  }
}
Response completed: resp_AJjdT63D2ZLvew6yqq16W

Update: I am getting conversation.item.input_audio_transcription.failed error

User transcription failed from OpenAI: {
  type: 'server_error',
  code: null,
  message: "Input transcription failed for item 'item_AKRNyONV1jVsyUpi3I05E'.",
  param: null
}
2 Likes
2

I have the same problem. Even in playground and test app from openai.

type:"conversation.item.input_audio_transcription.failed"
event_id:"event_AKoGWufao75TYukE7hQsf"
item_id:"item_AKoGT6tHPUsFUJo64bdVg"
content_index:0
error.type:"server_error"
error.code:null
error.message:"Input transcription failed for item 'item_AKoGT6tHPUsFUJo64bdVg'."
error.param:null
3

I also got this problem, few hours ago there was no problem. I’m not getting any “conversation.item.input_audio_transcription.completed” or “conversation.item.input_audio_transcription.failed” events at all.

4

Same problem here. Following.

5

“type”: “conversation.item.input_audio_transcription.failed”,
“event_id”: “event_AMb6Me1caYITrW451vlPw”,
“item_id”: “item_AMb6M2IIEfcvebQig3GHl”,
“content_index”: 0,
“error”: {
“type”: “server_error”,
“code”: null,
“message”: “Input transcription failed for item ‘item_AMb6M2IIEfcvebQig3GHl’. 429 Too Many Requests”,
“param”: null
}

6

Check Credit Balance as in attached : (if its negative,you will get above error message:

image
image1198×811 45.3 KB

2 Likes
7

Could also be an audio input format problem, either way it would be useful to see your config/setup in order to make some guesses at what’s going wrong (if it’s not a rate limit or billing issue)

8

Also not getting any “conversation.item.input_audio_transcription.completed” events with the transcript of the input audio. Are there specific configs that should be passed in when setting up the connection?

9

You are right. This was the same issue with me and this was because of credit were less than 0.