"failed" status when making OpenAI Assistant

API
, , ,
1

Hello, When making assistant I am getting a failed status, so I tried to get details of this error, but couldn’t,

Starting assistant run…
Assistant run started. Run ID: run_ldxB03FREaSuY57KhJxVGegb
Run status: in_progress
Run status: in_progress
Run status: in_progress
Run status: in_progress
Run status: failed
Run failed with error: No failure details available

in

OPEN_AI_API_KEY = os.getenv("OPEN_AI_API_KEY")
client = OpenAI(api_key=OPEN_AI_API_KEY)

def run_assistant(thread):
    #Retrieve the Assistant ID from shelve (or wherever it's stored)
    with shelve.open("assistant_db") as assistant_shelf:
        assistant_id = assistant_shelf.get('assistant_id', None)

    if not assistant_id:
        raise ValueError("No assistant ID found. Please create an assistant first.")
    
    print("Starting assistant run...")
    
    # Run the assistant
    run = client.beta.threads.runs.create(
        thread_id=thread.id,
        assistant_id=assistant_id,
    )
    print(f"Assistant run started. Run ID: {run.id}")

    # Timeout mechanism to avoid infinite wait
    start_time = time.time()
    timeout = 60
    
    while run.status != "completed":
        if time.time() - start_time > timeout:
            raise TimeoutError("Assistant response took too long.")
        
        time.sleep(1)
        try:
            run = client.beta.threads.runs.retrieve(thread_id=thread.id, run_id=run.id)
            print(f"Run status: {run.status}")
            if run.status == "failed":
                failure_error = getattr(run,  'failure_message', "No failure details available")
                print(f"Run failed with error: {failure_error}")
        except Exception as e:
            print(f"Error retrieving run status: {e}")

    print("Assistant run completed.")

    try:   
        # Retrieve the Messages
        messages = client.beta.threads.messages.list(thread_id=thread.id)
        new_message = messages.data[0].content[0].text.value
        print(f"Generated message: {new_message}")
    except Exception as e:
        print(f"Error retrieving message: {e}")
    
    return new_message

Can you spot the problem?
Thank you in advance

2

Here’s code that will let YOU spot the problem.

Where the initial problem was not raising an exception with real error info.

from openai import OpenAI
import time
# OPEN_AI_API_KEY = os.getenv("OPEN_AI_API_KEY")

client = OpenAI(timeout=30)

class testThread():
    def __init__(self, *args):
        self.id = None

# hard-coded test values
test_assistant_id = "asst_cpbRqZ3Qvop9YZVsGvC3vIVB"
thread_obj        = testThread()
thread_obj.id     = "thread_YMebPktywhZydwgzW9HLj2Xb"

def run_assistant(thread):
    try:
        if test_assistant_id:
            assistant_id = test_assistant_id
    except NameError:
        #Retrieve the Assistant ID from shelve (or wherever it's stored)
        with shelve.open("assistant_db") as assistant_shelf:
            assistant_id = assistant_shelf.get('assistant_id', None)
    if not assistant_id:
        raise ValueError("No assistant ID obtained by run_assistant function.")
    
    print("Starting assistant run...")
    
    # Run the assistant
    run = client.beta.threads.runs.create(
        thread_id=thread.id,
        assistant_id=assistant_id,
    )
    print(f"Assistant run started. Run ID: {run.id}")

    # Timeout mechanism to avoid infinite wait
    start_time = time.time()
    timeout = 60
    
    while run.status != "completed":
        if time.time() - start_time > timeout:
            raise TimeoutError("Assistant response took too long.")
        
        time.sleep(1)
        try:
            run = client.beta.threads.runs.retrieve(thread_id=thread.id, run_id=run.id)
            print(f"Run status: {run.status}")
            if run.status == "failed":
                failure_error = run.last_error.code + " - " + run.last_error.message
                raise ValueError({failure_error})
        except Exception as e:
            print(f"Error retrieving run status: {e}")
            raise

    print("Assistant run completed.")

    try:   
        # Retrieve the Messages
        messages = client.beta.threads.messages.list(thread_id=thread.id)
        new_message = messages.data[0].content[0].text.value
        print(f"Generated message: {new_message}")
    except Exception as e:
        print(f"Error retrieving message: {e}")
    
    return new_message

if __name__ == "__main__":
    run_assistant(thread_obj)
3

Thank you very much, but for some some reason another error occured, but it is better than nothing.
>_<