Error message Failed to process files in vector store when using assistant with file search

I am using the API with an assistant to extract data from .pdf files. This has worked great, but it suddenly stopped working.

I suspected perhaps something was failing in my api calls, but just using the assistant in the playground gives the same error.

  • gpt-4o-mini
  • An easy instruction to extract the relevant data I want (This has not changed before or after the issue appeared)
  • Uses file search with no other advanced instructions
  • I upload a .pdf file to the message along with a simple prompt saying what data I want extracted (The .pdf files I have tested with until now didn’t work, so I tested an almost empty .pdf with only a few lines and it made no difference)
  • I submit the run and it chugs for a while before returning the following error:
    "code":"vector_store_timeout" "message":"Failed to process files in vector store vs_67a626eed1..... Please ensure all files in the vector store are processed before retrying the run."

Perhaps there are some storage limits or such that I am not aware of, but this is still in a development phase and not rolled out yet and as I get the same result testing in the playground with the assistant I figured I’d report it.

I know this is similar to an existing topic, but that one gets a 500 error with ‘Failed to create file’, so I was a bit unsure if I should create a new topic or not. Let me know if I should move my post over there instead.

We also just had this same exact issue for the first time

I’ll update. Seems like this resolved itself over the weekend. Assume the file handling just had some issues.

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