Ending calls with silent users?

Hello guys,

Guys how are you handling scenarios like this:

”Sometimes users call and do not speak at all”, “Sometimes there is only background noice” In those cases I would like to end the session or the call.

Right now I am prompting with those instructions, and there are also functions to end the call. But I am detecting that in those scenarios, the model does not do anything, and the end_call never gets called by the model. It is like if it just sits down and does nothing.

I really appreciate your help.