I have tested GPT-3, OpenAI API, Microsoft’s new Bing, and Claude. In my conversations with them, I have found their responses to be a bit rigid and slow, perhaps due to their training models, training data, or training code. Alternatively, this may be due to congestion caused by high user traffic. I wonder why we don’t try a new underlying model?
If I have some suggestions, how can I contact you?
Hey Champ, this is the developer community forum, if you want to contact OpenAI about your suggestions I’ll suggest you try here:
you’re in the right place if you’re interested in talking to other developer’s using the OpenAI API, if you have any developer specific issues or just wanna show of a cool thing you made, we’re more than happy to help, but we’re not able to make changes to the model’s themselves 
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I have tried, but it was a robotic response and it couldn’t solve my problem.
Compared to robots, I feel that humans are better able to answer my questions or discuss issues with me. So i want to contact the official personnel or chat with other person rather than a robotic.
I can understand your frustrations
OpenAI has seen the largest influx of users in history of our world. They reached 1 million users in 5 days. They currently have about ~375 employees.
According to the latest available data, ChatGPT currently has over 100 million users. And the website currently generates 1.8 billion visitors per month. (Source: https://www.similarweb.com/website/chat.openai.com/#ranking)
Don’t expect to be able to book an OpenAI employee any time soon, they’re really busy 
You may have more luck searching the Internet for solutions or ask here on the forum if you are having issues with getting the models to behave how you want.
I hope that helps.
Can we exchange some questions or even ideas about GPT?
Definitely
I’ll advise you use the search function at the top of the page to find answers or similar issues before posting
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