I have an organization (on OpenAI) of 10 people (will add more soon). We have >0 DALLE credits that we bought to share across the organization.
Problem: Some organization members see 0 DALLE credits, even though others see the positive number of credits that we actually have. It seems like maybe the members that see 0 are the ones that were added later and the ones that see the positive number or credits that I expect were added earlier. OpenAI support seems non-responsive.
Anyone ever experienced this before and know how to fix it? We’ve tried a bunch of things, but none have worked.