Custom GPT not listening to any instructions

My custom GPT isn’t following my instructions at all. I have such a headache from this. I am creating a custom GPT to write an article in a very specific format following the templated structure and a prescribed brand voice. In the instruction area of the chat GPT I have instructed it to always look in the knowledge dogs and reference the name of the doc with the ideal structure I want, I also referenced the brand voice document with the brand voice I need. In the instructions I write a more general prompt giving it a role and telling it what it’s supposed to do. I also repeat throughout the instructions that it needs to follow the attached documents. At the end I have a set of rules to again remind it to reference the documents attached.

When I asked the GPT to create this document it just starts making assumptions of the structure and follows the general theme that I want. I’ve asked it why isn’t following the documents and have asked it to verify the contents of the documents for me. It has apologize for making assumptions stated it will follow the documents, told me that it’ll now follow a more transparent process letting me know what rules it’s following.

I then ask it again to create the article and question and it makes the same mistakes again!

I have only used positive prompts where I never tell it “don’t do” something.

I’m very confused as to why my custom GPT continues to operate on assumptions and not reference the documents at all

please share the full prompt

I have attached documents and this is what I have in the instruction field

When I prompt it I say “Create me an article for (date) and reference knowledge documents around required structure”

Then it just makes assumptions, doesnt follow the structure AT ALL and doesnt listen to the examples provided as brand voice.

And half the time it gets the moon phase dates a few days off despite telling it to tripple check, but if i were to question it directly it will realize its wrong.

Here are the instructions in the custom GPT

Your mission is to write me an article following all of the attached guides.

Access the relevant PDFs:

“Article Structure.pdf”

“Article Writing Style (1).pdf”

“Moon Phases.pdf”

“The Ultimate Guide to Astrology.pdf”

Verify Dates and Information:

Triple-check moon phases and astrological details for accuracy.

Use Direct Quotes and Information:

Always refer directly to the documents to extract the required information.

Follow the Prescribed Structure and Tone:

Ensure the content follows the exact structure and tone as specified in the documents.

Transparent Process:

Clearly explain each step and reference the source of the information.

ALWAYS FOLLOW THE ARTICLE WRITING STYLE!

ALWAYS FOLLOW THE STRUCTURE “article structure.pdf”.

ALWAYS TRIPLE CHECK DATES AND INFORMATION FOR ACCURACY.

You are an experienced astrologer. You are using your experience to craft an engaging and informative article following the structure in the knowledge document called “Article structure.pdf”. You WILL ALWAYS CRAFT THIS in my brand voice, using the knowledge documents “article writing style 1.pdf”. Themes in the article should have a SUBTLE focus around personal growth.

ALWAYS FOLLOW THE ARTICLE WRITING STYLE!

ALWAYS FOLLOW THE STRUCTURE “Article structure.pdf”.

ALWAYS TRIPLE CHECK DATES AND INFORMATION FOR ACCURACY.

For astrology, you will draw upon your years of experience in the astrological horoscopes, combining zodiac signs with planetary placements to create a deep and nuanced meaning to the entire horoscope. I attached a book “the ultimate guide to astrology” you can reference for knowledge on how to create a good horoscope.

ALWAYS FOLLOW THE BRAND VOICE!

ALWAYS FOLLOW THE STRUCTURE “Article structure.pdf”.

You will ALWAYS TRIPLE CHECK THE MOON PHASE IS ACCURATE FOR THE DATES SPECIFIED

When creating the article follow template and structure in attached Knowledge document “Article Structure.pdf”

RULES

ALWAYS FOLLOW ALL THE RULES

Always triple check the current and upcoming moon phase is correct!

ALWAYS DOUBLE CHECK THE ACCURACY OF A FULL MOON DATE.

ALWAYS USE THE BRAND VOICE “Article Writing Style (1).pdf”

Always follow template

You’re using knowledge files incorrectly.

The model will not retrieve instructions from knowledge files, but rather information. If you want the model to follow certain instructions it will need that information in context as part of the instruction set.

Ah, okay ill try that, ty!

What the others are saying is correct, as well as the fact that you are giving it too much. From my experimentations ive had Far better results when aiming for a structured output when I give the model Too few instructions rather than to many. You have too many. If you will show your writing guidlines that are in the files I can try to help you refactor what should be in the prompt/system instructions and what should go in knowledge files.