I am trying to create a “Draft Update” of my app to submit a new version. Clicking the confirmation button does nothing and the browser console has the errors below but there is no way for me to proceed since I can’t edit the previous version (and the system previously accepted the image it is now saying is too large).
cc @OpenAI_Support
[Error] Unhandled Promise Rejection: UserError: Logo is too large. it is 138675 bytes, but the maximum is 10240 bytes
(anonymous function) (CBvRn0BGVu.js:1:3708)
I’m facing the same issue. My app logo (~77KB) was accepted earlier, but now “Draft Update” fails silently. Console shows:
UserError: Logo is too large (77119 bytes, max 10240 bytes)
This is blocking app updates. Is there any other way to resubmit?
Looks like this page has changed a little bit but unfortunately for the worse - there used to be an option to start a new version without copying over past values. That’s now gone so the only option is “Draft Update” which fails.
Hey Everyone, Can someone please confirm if this is still an issue? We are more than happy to take a look.
I’m unable to confirm - I deleted that app and started over. Sorry!
No worries we will close this thread for now in that case.