Codex App not loading on Windows 10

Codex
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Starting from today, the Codex app not loading on Windows 10. It 100% the loads CPU, for about 30 minutes, and then nothing. Only the splashscreen with the logo is visible. I tried to reinstall, create a fresh .codex folder - nothing helped.
Codex CLI does work, btw.

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Welcome to the forum!

You can discuss Codex-related issues here, but the official place to report them is the OpenAI Codex GitHub Issues.

I had ChatGPT do a quick search and while there was no direct match for your issue, there are many open issues that are similar or possibly the same, e.g.

It’s worth searching existing issues and if you find one that matches give it a thumbs up; if nothing aligns, open a new report with clear reproduction details.

Also see:

Codex features are prioritized by votes in GitHub issues tab

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Same behaviour from the app here, but i’m on Windows 11 with the latest updates.

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The same thing for Windows 11. Around a week ago everything was perfect. No changes, no reinstall were done until i got this problem. It’s just the eternal loading screen. After some clear of cashe elements of UI appears for a 1-2 seconds and then again go away under loading screen

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The same thing for win10, i have update codex

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it helped me:

  • kill the process completely
  • delete the folder:
    Windows: %APPDATA%/Codex or .codex
    Mac/Linux: ~/.codex
  • restart
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@eyego

Welcome to the forum!

Thanks for reporting the problem.

Thanks for post a workaround.

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Thanks, that worked. But all the work was lost, unfortunately. I wish there were a fix without a profile reset.

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Unfortunately no changes. UI still appear in a few seconds and the go away. Maybe i doing something wrong. I don’t have exactly APPDATA/codex but i have APPDATA/code. I looked the files inside and seems like my last sessions, so no doubts about that it’s codex folder. Maybe i am doing wrong something?

P.s. i am using codex just in windows without any virtualization throw linux or etc. Downloaded from Microsoft Store

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Sorry to hear that, did you check the OS trash can?

You should have backed it up. :confused:

Many advanced users have a daemon running that backs up the changes to the directory for later analysis. :slightly_smiling_face:

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Just downloaded codex on Windows 11 and I’m facing this problem. Guess it’s my luck to enter with a buggy version update. I don’t want to apply that workaround which deletes all sessions.

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