Closing User Feedback Posts Isn’t a Solution

@Foxalabs — I get that this is “a developer community,” but let’s be real — when users like me give actual product feedback about GPT models, it’s because there’s nowhere else we can have an open discussion without it disappearing into a support ticket black hole.

Redirecting everyone to Discord or a support link isn’t the same as listening. Discord is noise, and support is one-way. Here, at least, posts stay visible and other users can weigh in.

If the ChatGPT team “doesn’t monitor this forum,” maybe they should — because a lot of us have been here since GPT-3.5 and can tell when a model is better or worse. GPT-5 (Plus version) is worse in code, worse in music, worse in flow — while GPT-4.1, 4.5, and even 4o did better. Hiding real feedback just makes it look like you’re avoiding the conversation.

Closing posts doesn’t fix the problem.

Listening — and acting

— does.

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Hi,

We have a million members and there are around 700 million ChatGPT users, in contrast, there are around 5 million developers. This is a volunteer ran OpenAI API technical support forum.

We don’t have the personal, time or resources to manage the ChatGPT side of AI. We work hard to ensure developers have a voice within OpenAI and to that end we keep the developer community as free from ChatGPT issues that are not developer related as possible.

help.openai.com and support@openai.com along with reddits on r/chatgpt and r/openai and the OpenAI Discord are the spaces for ChatGPT issues.