I start the first chat of the day, test if I can upload files again, first picture succeeds, continue chatting for three inputs and then a notification appears above the user text field:
"Chat paused until usage resets at 6:27 PM (It’s 3:33)
You’ve reached the limit for chats that include files or images. Start a new text-only chat or upgrade to continue now."
The app is now a three prompt demo that needs to reset for no good reason. Free users are supposed to have three uploads before hitting the arbitrary limit. But forcing the user to start a new chat too is just pointless and disrupts the workflow considering free users don’t benefit from decent memories this way.
When it happened (with timezone) and how often: Every day.
I have been using Copilot for months and thought switching to ChatGPT is an upgrade. It was an upgrade until a few days ago when I got heavily restricted by this nonsense. It won’t convince me to upgrade. It makes me look for alternatives.
Hi @Zasz, appreciate the extra details and screenshot.
File and image uploads on the Free tier have their own usage limits, separate from regular text chats. Once that limit is reached, a chat that includes files or images can be paused until the reset time shown in the app, but you can still start a new text-only chat in the meantime.
Free users are generally limited to 3 file uploads per day, though limits can be lower during peak periods, and failed upload attempts may sometimes count toward the limit.
If you’re regularly hitting the limit after one successful upload, contact Support so they can take a closer look. If you already have a case open, feel free to share the Case ID here and I can check it out..
Are you a bot? I literally explained how this works and that the limit is not visible or consistant and all you do is tech-splain it all back to me. How is that support???
Maybe forward this inconsistant design to someone who can fix it? Not the same people who designed it please.
I switched to grok bot where I can actually see the usage limit easily and chats arent blocked there.
